The FREE TradeHelp Benefits
TradeHelp is a trade network established in 2014 to champion installers across the UK. Utilising the experience and relationships developed over 25 years in the industry, TradeHelp offers free benefits to heating and bathroom installers.
TradeHelp Buying Group
Using the combined buying power of the TradeHelp Network to leverage special offers:
Installer app, available to download and use from the App Store and Google Play:
Multiple Payment Options
Supporting installers with customer payment options:
To join today, simply register by completing the form above.
Thank you for your interest in the TradeHelp app and Buying Group in association with Graham, The Plumbers’ Merchant.
In order to provide you with these benefits TradeHelp will need to process some of your data. We have therefore set out in these terms the manner in which we will do so and how we will protect your data. We do not share your data with third parties other than as required to provide you with the app and connected benefits, or in the unlikely event of being required by law to do so.
App usage and privacy terms
When you log in, configure and use the TradeHelp app we collect information from you in order to help configure your app to best effect for you, to support and contact you in connection with your use of the app, and to inform you about products or services which we think may be of interest to you. We are the data controller responsible in respect of the information collected through the app about you as a user of the app and, unless we are legally required to do so or you have agreed to the same in these terms, we will not share your data with third parties without your express consent.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at email@example.com. There may be a small charge for this service. Please let us know if the personal information which we hold about you needs to be corrected or updated.
We are only a data processor in respect of the information you enter into the app concerning your customers. Such data is encrypted and transmitted to secure cloud/server storage and is not used by us other than to assist you with any enquiries or data retrieval. Such customer data remains within your control and responsibility, as does the requirement to inform each customer (in accordance with current data protection law) of the manner in which you will use and store their information. It is not permissible to use this customer data for any purposes other than in connection with providing the requested quote and fulfilling any agreed related works, unless written consent to such other purpose has been obtained from the customer.
Customer information entered into the app for the purposes of a finance quote may also be processed by us on your behalf in order to assist such customers with any desired finance application and related installation.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and of any data we process on your behalf. However, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping any password and other login details confidential.
You must not use our app in any way that causes, or may cause, damage to the app or impairment of the availability or accessibility of the app; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our app to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our app without our express written consent.
Access to certain areas of our app may be restricted. We reserve the right to restrict access to other areas of our app, or indeed our whole app, at our discretion.
It is your responsibility to ensure that your log-in and password are kept confidential. You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our app arising out of any failure to keep your user ID or password confidential and may be held liable for any losses arising out of such a failure.
You must not use any other person's user ID and password to access our app, unless you have that person's express permission to do so.
We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.
We do not warrant the completeness or accuracy of the information published on this app; nor do we commit to ensuring that the app remains available or that the material on the app is kept up to date.
Whilst we provide access through the app to document pro formas, example terms and conditions and relevant industry information and calculators, we are not qualified to provide any technical or legal advice and take no liability for the accuracy or completeness of any documents or content within or produced by the app.
It is your responsibility to ensure that any use you make of the app is lawful. It is also your responsibility to ensure that any data entered into the app under your log-in is recorded, protected and used in accordance with the most recent data protection law.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this app and the use of this app (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
To the extent that the app and the information and services on the app are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
Buying Group terms
By signing you agree that we will use your contact information (name, company name, address, telephone and email) to request from your Supplier/s (as selected or named by you when personalising your account) spend reports detailing the products and/or services purchased by your organisation from your Supplier/s, the volume purchased and the price at which these were purchased (the ‘Spend Reports’).
The first request from TradeHelp to your Supplier for a Spend Report shall relate to any and all purchases by your organisation from your Supplier/s during the 6 months prior to and including the date of your signature to this document, followed by requests for this Spend Report from your Supplier/s in respect of each month of your Buying Group membership going forwards. By signing below you are authorising your Supplier/s to provide the above information to TradeHelp for the purposes described below.
If we are unable to obtain a Spend Report from your Supplier/s, we will contact you for assistance in obtaining any further information required to facilitate this, or to ask you to scan across relevant invoices to us.
Whilst in our possession, other than uses for the purposes of the Buying Group as set out below, we will maintain the confidentiality of any Spend Reports and information or invoices provided by you (the ‘Data’) and we will not share the Data with any third parties without your express consent.
We will use the Data for four purposes:
The full name of TradeHelp is TradeHelp Ltd.
We are registered in England and Wales under registration number 03712438.
Our registered address is Marchwiel Centre, Bryn Lane, Wrexham Industrial Estate, LL13 9UT. Our VAT number is 163536702.
Our data protection registration number is ZA013059.
Our consumer credit licence number is 697812.
You can contact us by email at firstname.lastname@example.org.